Users may not see shared mailboxes appearing in the Outlook desktop client

Title: Users may not see shared mailboxes appearing in the Outlook desktop client

User impact: Users may not see shared mailboxes appearing in the Outlook desktop client.

Current status: We’re continuing to review sample affected mailboxes in conjunction with analyzing recent service updates so we can isolate the source of impact and identify our next steps.

Scope of impact: Any user may not be seeing previously available shared mailboxes in the Outlook desktop client.

Next update by: Tuesday, September 12, 2023, at 5:00 AM UTC

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