Admins may be unable to see the Microsoft Teams admin center link through the Microsoft 365 portal

Title: Admins may be unable to see the Microsoft Teams admin center link through the Microsoft 365 portal

User impact: Admins may be unable to access the Microsoft Teams admin center link through the Microsoft 365 portal.

More info: Impact is specific to unlicensed Microsoft Teams admins.

As our efforts to remediate the impact continue, affected admins can navigate directly to the Microsoft Teams admin center using the following link:

https://admin.teams.microsoft.com

Current status: After investigating recent service changes and corresponding service logs, we’ve identified a latent code issue which is impacting the Microsoft Teams admin center link visibility within the Microsoft 365 portal for unlicensed Microsoft Teams admins. We’re validating and testing the efficiency of a potential fix.

Scope of impact: Admins attempting to utilize the Microsoft Teams admin center link through the Microsoft 365 portal are impacted by this event.

Start time: Thursday, September 7, 2023, at 9:00 PM UTC

Root cause: A latent code issue within the affected service infrastructure is resulting in impact.

Next update by: Saturday, September 16, 2023, at 1:00 AM UTC

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