Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices

Title: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices

User impact: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices.

More info: All types of certified Android devices are affected, including certified Teams phones and certified Teams Rooms on Android. Sign in failures may occur for both user accounts and room accounts. Additionally, users accessing Microsoft Teams on Android devices may be intermittently automatically signed out of Microsoft Teams. This issue is prevalent with devices running Intune Company Portal build 5882 and impacts devices from all original equipment manufacturers (OEMs).

Current status: We’re continuing to address some issues with our fixed build we detected during the validation process, which is taking more time than expected. We anticipate that we’ll have the build fixed by our next update, at which time we’ll assess the timeline for the deployment of the fix to the affected environment.

Scope of impact: This event may impact any users who attempt to use Microsoft Teams accounts on any Microsoft Teams certified Android devices, including certified Teams phones and certified Teams Rooms on Android.

Start time: Monday, June 19, 2023, at 7:00 AM UTC

Root cause: Intune Company Portal build 5882 contains an update for certified Android devices that is causing the devices to sign out of Microsoft Teams.

Next update by: Monday, September 25, 2023, at 10:30 PM UTC