Users may see delays syncing any change from Microsoft Entra ID to multiple Microsoft 365 services

Title: Users may see delays syncing any change from Microsoft Entra ID to multiple Microsoft 365 services

User impact: Users may see delays syncing any change from Microsoft Entra ID to multiple Microsoft 365 services.

More info: Affected services include, but aren’t limited to:

– Microsoft Teams
– Exchange Online

Current status: The fix has successfully been developed and deployed to the affected infrastructure. We’re awaiting for the backlog of delays to drain before declaring impact as resolved.

Scope of impact: Impact is specific to some users who are served through the affected infrastructure.

Root cause: A recent service update, intended to improve general data integrity, has inadvertently caused synchronization issues between Microsoft Entra ID and multiple Microsoft 365 services.

Next update by: Wednesday, September 27, 2023, at 5:30 AM UTC

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