Admins were encountering an error and were unable to save Bing News settings in the Exchange Online admin center

Title: Admins were encountering an error and were unable to save Bing News settings in the Exchange Online admin center

User impact: Admins were encountering an error and were unable to save Bing News settings in the Exchange Online admin center.

More info: Affected admins may have seen the following error:

“Unable to save News settings at this time. Please try again later.”

Final status: We’ve identified that a recent service update inadvertently introduced an error in the code responsible for saving Bing News settings in the Exchange Online admin center, which resulted in impact. We’ve deployed a code fix to the offending update and confirmed that the issue is no longer occurring.

Scope of impact: Any admins adjusting Bing News settings within the Exchange admin center may have been impacted.

Start time: Tuesday, September 5, 2023, at 12:03 PM UTC

End time: Thursday, September 28, 2023, at 7:06 AM UTC

Root cause: A recent service update inadvertently introduced an error in the code responsible to save Bing News settings in the Exchange Online admin center.

Next steps:
– We’re reviewing our update procedures to better identify similar issues during our development and testing cycles.

This is the final update for the event.

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