Title: Some users’ calls to a Microsoft Teams Auto attendant from any Session Initiation Protocol (SIP) device may fail
User impact: Users’ calls to a Microsoft Teams Auto attendant from any SIP device may fail.
Current status: We’re approaching the conclusion of the second stage of redeployment, which we expect to have completed by the time of our next scheduled update. Subsequently, we will begin the third and final redeployment stage to remediate impact for users still experiencing impact.
Scope of impact: This event may impact some users who call a Microsoft Teams Auto attendant from a SIP device.
Start time: Thursday, September 21, 2023, at 11:00 AM UTC
Root cause: A deployment made to address an unrelated event introduced a configuration, resulting in the impact.
Next update by: Thursday, September 28, 2023, at 12:30 PM UTC
