Title: Admins and users may see a delay in Microsoft Teams app usage reports within the admin center
User impact: Admins and users may have seen a delay in Microsoft Teams app usage reports within the admin center.
More info: Microsoft Teams App usage reports may have been delayed since September 26, 2023.
Final status: We’ve finished developing and deploying the fix. We’ve monitored telemetry to confirm the impact is resolved.
Scope of impact: Admins and users serviced by the affected infrastructure may have been impacted by this event.
Start time: Saturday, September 30, 2023, at 12:00 AM UTC
End time: Saturday, September 30, 2023, at 6:55 AM UTC
Root cause: A code issue in our pipeline infrastructure caused the Microsoft Teams app usage report data to be delayed since September 26, 2023.
Next steps:
– To help prevent similar impact in the future, we’re investigating the underlying cause of the code issue.
This is the final update for the event.
