Users may be unable to post messages in Microsoft Viva Engage

Title: Users may be unable to post messages in Microsoft Viva Engage
User impact: Users may have been unable to post messages in Microsoft Viva Engage.
More info: Users may have received the following error message when attempting to post a message in Microsoft Viva Engage: “Your message wasn’t posted, try again soon.”
Final status: We’ve identified an issue with the JSON schema validation that was preventing users from posting messages in Microsoft Viva Engage. We’ve completed the deployment of a fix that has skips this validation, remediating impact.
Scope of impact: Any user that was attempting to post message in Microsoft Viva Engage was impacted.
Start time: Monday, October 2, 2023, at 12:30 PM UTC
End time: Monday, October 2, 2023, at 4:00 PM UTC
Root cause: An issue with the JSON schema validation prevented users from posting messages in Microsoft Viva Engage.
Next steps:
– We’re reviewing the JSON schema validation process to identify a permanent fix.
This is the final update for the event.