Title: Some users’ replies to messages with classifications in Outlook on the web fail to send with an error
User impact: Users’ replies to messages with classifications in Outlook on the web fail to send with an error.
More info: The error states “Please try again later.”
Users that have access to the Outlook desktop client can use this method to reply to messages with classifications successfully.
Current status: We’ve completed the validation process for the fix and are preparing it for deployment to the affected environment to remediate impact. We will provide an estimation for deployment completion at our next scheduled update should one become available.
Scope of impact: Some users attempting to reply to messages with classifications in Outlook on the web are impacted.
Start time: Wednesday, September 20, 2023, at 12:00 AM UTC
Root cause: A recent update to Outlook on the web contains a code conflict that’s preventing some users from replying to messages with classifications as expected.
Next update by: Tuesday, October 3, 2023, at 7:30 PM UTC
