Title: Some users may have been unable to enter search queries in SharePoint Online sites
User impact: Users may have been unable to enter search queries in SharePoint Online sites.
More info: Affected users may have experienced the search box being unresponsive to mouse clicks.
Final status: We’ve determined that a recent standard service update, intended to update the suite navigation, inadvertently introduced a code regression that resulted in some users from being able to enter search queries in SharePoint Online sites. We’ve successfully reverted the offending change and confirmed that impact has been remediated.
Scope of impact: Impact was specific to some users who were served through the affected infrastructure attempting to enter search queries in SharePoint Online sites.
Start time: Monday, October 2, 2023, at 9:50 PM UTC
End time: Tuesday, October 3, 2023, at 10:32 AM UTC
Root cause: A recent standard service update, intended to update the suite navigation, inadvertently introduced a code regression that resulted in some users from being able to enter search queries in SharePoint Online sites.
Next steps:
– We’re reviewing our update procedures to better identify similar issues during our development and testing cycles.
This is the final update for the event.
