Title: Some users’ replies to messages with classifications in Outlook on the web fail to send with an error
User impact: Users’ replies to messages with classifications in Outlook on the web fail to send with an error.
More info: The error states “Please try again later.”
Users that have access to the Outlook desktop client can use this method to reply to messages with classifications successfully.
Current status: We’ve initiated the deployment of the fix, and we anticipate it will be complete, resolving impact for all users, by our next scheduled update.
Scope of impact: Some users attempting to reply to messages with classifications in Outlook on the web are impacted.
Start time: Wednesday, September 20, 2023, at 12:00 AM UTC
Root cause: A recent update to Outlook on the web contains a code conflict that’s preventing some users from replying to messages with classifications as expected.
Next update by: Tuesday, October 3, 2023, at 9:30 PM UTC
