Title: Some admins’ Microsoft 365 admin center usage report landing pages may show inaccurate data
User impact: Admins’ Microsoft 365 admin center usage report landing pages may show inaccurate data.
More info: Impacted Microsoft 365 admin center usage report landing pages which show zero or inaccurate data include:
– Exchange
– Viva Engage
– SharePoint
– OneDrive for Business
Current status: The reports are taking longer to generate than we anticipated. However, Viva Engage data has completely recovered. We’re continuing to monitor the other reports and will provide a completion timeline when one becomes available.
Scope of impact: Impact is specific to some admins hosted in Europe attempting to view usage report landing page data.
Start time: Friday, October 13, 2023, at 12:00 AM UTC
Root cause: A recent database migration inadvertently introduced a code regression that’s resulted in metric report data inaccuracies.
Next update by: Monday, October 23, 2023, at 5:00 AM UTC
Posted inUncategorized