Title: Users may have been unable to access and search content in Viva Learning via the Viva Learning Teams compose extension
User impact: Users may have been unable to access and search content in Viva Learning via the Viva Learning Teams compose extension.
Final status: We’ve determined that a recent standard service update inadvertently contained a code regression, which resulted in unexpected access issues. We’ve reverted the offending change and confirmed that impact has been remediated after a period of monitoring service telemetry.
Scope of impact: Impact was specific to some users who were served through the affected infrastructure.
Start time: Wednesday, October 18, 2023, at 10:00 AM UTC
End time: Thursday, October 19, 2023, at 11:21 AM UTC
Root cause: A recent standard service update inadvertently contained a code regression, which resulted in unexpected access issues.
Next steps:
– We’re reviewing our standard service update procedures to better identify similar issues during our development and testing cycles.
This is the final update for the event.
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