Users can’t add Google calendars in Outlook on the web

Title: Users can’t add Google calendars in Outlook on the web
User impact: Users couldn’t add Google calendars in Outlook on the web.
Final status: Our operation to implement the previously mentioned fix to correct the Google connected account requests is complete, and we’ve tested to confirm that impact is remediated.
Scope of impact: Users that were attempting to add Google calendars to Outlook through Outlook on the web may have been affected.
Start time: Friday, October 27, 2023, at 7:00 AM UTC
End time: Tuesday, November 7, 2023, at 9:53 AM UTC
Root cause: A recent update to the Exchange Online code base responsible for facilitating Google account data introduced an issue that caused incorrect user settings to be provided during requests for Google connected accounts, reading to impact.
Next steps:
– We’re reviewing our Exchange Online code base update procedures pertaining to Google connected account compatibility to prevent similar impact in future updates.
This is the final update for the event.