Title: Admins may have seen inaccurate data for their Copilot usage report in the Microsoft 365 admin center
User impact: Admins may have seen inaccurate data for their Copilot usage report in the Microsoft 365 admin center.
More info: Only report data for Monday, October 30, 2023, may have been affected.
Final status: We’ve confirmed that backfilling delayed report data has been completed and the issue is mitigated.
Scope of impact: Impact was specific to admins, who were served through the affected infrastructure, attempting to view their Monday, October 30, 2023 Copilot usage report in the Microsoft 365 admin center.
Start time: Wednesday, November 1, 2023, at 11:00 AM UTC
End time: Wednesday, November 8, 2023, at 7:00 AM UTC
Root cause: An upstream data source, responsible for populating Copilot usage report data, encountered data accuracy issues as a result of a pipeline path misconfiguration.
Next steps:
– We’re analyzing our upstream data source pipeline path configuration procedures to help prevent this problem from happening again.
This is the final update for the event.
