Admins using New-CsBatchPolicyPackageAssignmentOperation cmdlet in Teams PowerShell Module may experience failures

Title: Admins using New-CsBatchPolicyPackageAssignmentOperation cmdlet in Teams PowerShell Module may experience failures

User impact: Admins using New-CsBatchPolicyPackageAssignmentOperation cmdlet in Teams PowerShell may have experienced failures.

More info: The cmdlet New-CsBatchPolicyPackageAssignmentOperation would have indicated that the Package has been assigned; however, the individual policies within the package may not have been successfully assigned to the users.

Final status: We’ve identified a configuration issue that was preventing a portion of impacted environments from receiving the fix. We’ve resolved the configuration issue and confirmed the deployment of the fix completed as expected. Furthermore, we’ve validated with our internal monitoring and testing that the issue is resolved, and the impact is remediated.

Scope of impact: Admins that were attempting to assign a Policy package to a batch of users using the cmdlet New-CsBatchPolicyPackageAssignmentOperation in the Teams PowerShell Module were impacted.

Start time: Tuesday, June 13, 2023, at 8:45 PM UTC

End time: Wednesday, November 29, 2023, at 4:38 AM UTC

Root cause: A policy service change introduced a code issue that was preventing Policy Packages from being applied to batches of users via cmdlet, which was resulting in impact.

Next Steps:
– We’re further reviewing the policy service update to understand how the code issue was introduced, and to understand what prevented it from being detected in our update testing and validation procedures, which will allow us to prevent similar issues in future updates.

This is the final update for the event.