One percent of Google Chrome users may experience degraded functionality when accessing Microsoft 365 services

Title: One percent of Google Chrome users may experience degraded functionality when accessing Microsoft 365 services
User impact: Users may experience degraded functionality when accessing Microsoft 365 services via Google Chrome.
More info: While this may not be a viable solution for your organization, users can leverage Microsoft 365 desktop apps or Microsoft Edge to work around the issue while we develop mitigations.
At this time, we’ve confirmed the following Microsoft 365 impact scenarios when accessing via the Google Chrome web browser:
Microsoft 365 for the web
– Unable to pin/unpin apps from the app launcher
– Unable to change theme/dark mode settings
– Unable to switch to a saved account in the suite header
– Unable to see profile photo in the suite header
SharePoint Online
– Unable to create sites from SharePoint or the admin center
– Unable to access Viva Engage or connector webparts
Microsoft Teams
– Unable to access OneDrive from the app tray
– Unable to access the Files and Pages tabs within a Teams channel
– Unable to access Viva connections
Further information can be found in the Message center under MC697433 specifically pertaining to Microsoft Teams impact scenarios and potential workarounds.
Current status: We’ve updated impact details to Microsoft 365 services within the ‘More info’ section of this post and will continue to do so as we complete our internal validations. In parallel, we are developing and deploying changes to restore functionality when accessing via the affected web browser. These timelines may vary per feature, and we’ll aim to provide more specific timeline information as it becomes available.
Scope of impact: Currently one percent of Google Chrome users may experience impact.
Start time: Thursday, January 4, 2024, at 12:00 AM UTC
Root cause: A recent third-party network change is preventing some Microsoft 365 features to function as expected when accessed via a specific web browser.
Next update by: Friday, January 12, 2024, at 3:00 AM UTC