Title: Users are unable to export Teams Approvals app data to OneDrive
User impact: Users were unable to utilize the feature to export Microsoft Teams Approvals app data to OneDrive.
Final status: We’ve confirmed that the fix deployment has completed to GCC environments, resolving the issue in full, and we’ve re-enabled the affected feature for all users.
Scope of impact: Any user who had received approval requests and was attempting to export approvals data would have experienced impact.
Start time: Monday, December 18, 2023, at 12:26 PM UTC
End time: Tuesday, December 9, 2024, at 8:09 AM UTC
Root cause: An unexpected code problem resulted in the export feature becoming unavailable.
Next steps:
– We’re looking for ways to reduce the impact timeframe in the future.
This is the final update for the event.
