Title: Users may be unable to access Microsoft Teams, Outlook, and Skype for Business while under Selective isolation
User impact: Users may be unable to access Microsoft Teams, Outlook, and Skype for Business while under Selective isolation.
More info: We’ve determined that there is no impact associated to security or isolation capabilities. Users of the new Microsoft Teams may not be excluded from isolation, which may prevent access to some services.
Current status: We’ve completed development and are internally validating our short-term solution to ensure that it will be viable for addressing the problem without producing any unexpected problems to the service. We’ll provide an updated timeline for this mitigation path once our internal validations have completed.
Scope of impact: This issue may be preventing any user of the new Microsoft Teams from accessing any connection method for the Microsoft Teams, Outlook, and Skype for Business services while under Selective isolation.
Start time: Tuesday, October 31, 2023, at 4:00 PM UTC
Root cause: A code issue may be preventing new Microsoft Teams users from accessing any connection method for the Microsoft Teams, Outlook, and Skype for Business services while under Selective isolation.
Next update by: Thursday, January 25, 2024, at 4:30 PM UTC
