Title: Some users may have been unable to perform operations on their premium capacities within Power BI
User impact: Users may have been unable to perform operations on their premium capacities within Power BI.
Final status: Our review of service telemetry data indicated a portion of upstream infrastructure that facilitates operations on premium capacities fell below our manageable service performance thresholds, which resulted in impact. We’ve repaired the upstream service issue and confirmed impact has been remediated.
Scope of impact: Impact was specific to East US and West Europe regions.
Start time: Sunday, January 21, 2024, at 3:45 AM UTC
End time: Sunday, January 21, 2024, at 9:28 AM UTC
Root cause: A portion of upstream infrastructure that facilitates operations on premium capacities fell below our manageable service performance thresholds, which resulted in impact.
Next steps:
– We’re analyzing performance data and trends on the affected infrastructure to help prevent this problem from happening again.
This is the final update for the event.
