Title: Users may be unable to turn on captions for Town hall events in the classic Microsoft Teams desktop client
User impact: Users may be unable to turn on captions for Town hall events in the classic Microsoft Teams desktop client.
More info: Specifically, when users click the Captions button to turn on live captions, nothing happens.
Users can switch to the new Microsoft Teams desktop client to avoid this issue.
Current status: We’re in the process of initiating the fix deployment process, which we’re aiming to start by our next schedule update. We’ll provide a completion timeline when one is available.
Scope of impact: Users on the classic Microsoft Teams desktop client who are attempting to turn on captions for Town hall events may be impacted.
Root cause: An update to the Microsoft Teams infrastructure introduced a code issue, leading to impact.
Next update by: Friday, February 2, 2024, at 2:00 AM UTC
