Title: Users’ SharePoint Online content search results may be missing or may disappear when pages load
User impact: Users’ SharePoint Online content search results may be missing or may disappear when pages load.
More info: This issue specifically impacts items which were newly created or updated recently.
Current status: The saturation of our code fix is ongoing, and we’re continuing to monitor as the saturation progresses. We’re determining the code fix deployment timeline as well as when we can begin our re-indexing process.
Scope of impact: This issue may impact the availability of some items when users perform content searches in SharePoint Online.
Start time: Wednesday, January 24, 2024, at 5:21 PM UTC
Root cause: A search index discrepancy is causing access control properties to propagate incorrectly within SharePoint Online, resulting in impact.
Next update by: Wednesday, February 7, 2024, at 10:00 PM UTC
