Title: Users may be unable to access the Forms pane within Microsoft PowerPoint
User impact: Users may have been unable to access the Forms pane within Microsoft PowerPoint.
More info: Users who are members of Education organizations additionally may have been unable to access the Forms pane within Microsoft OneNote.
Where possible, users could’ve accessed the data in the Forms pane by navigating to the Microsoft Forms portal directly in their web browser.
Final status: The process of reverting the problem update is complete, and our manual testing confirms that this issue is resolved.
Scope of impact: Any user attempting to access the Forms pane within Microsoft PowerPoint may have been impacted. Additionally, users who are members of Education organizations and were attempting to access the Forms pane within Microsoft OneNote may have been impacted.
Start time: Friday, February 23, 2024, at 10:37 PM UTC
End time: Thursday, February 29, 2024, at 6:27 AM UTC
Root cause: A recent update to the Microsoft Forms code base responsible for facilitating the affected integrations introduced a code issue, resulting in the impact.
Next steps:
– We’re reviewing our validation and update procedures to detect and prevent issues like this prior to deployment in the future.
This is the final update for the event.
