Some users who are team owners may see an incorrect member and guest count for some teams within Microsoft Teams

Title: Some users who are team owners may see an incorrect member and guest count for some teams within Microsoft Teams

User impact: Users who are team owners may see an incorrect member and guest count for some teams within Microsoft Teams.

More info: This event impacts the Microsoft Teams desktop app and the Microsoft Teams web client. Admins can view the correct counts through the Microsoft Teams admin center.

Current status: As the aforementioned fix’s deployment continues to completely saturate throughout the affected infrastructure, some users may may experience remediation before the our estimated timeline of completion.

Scope of impact: Some users who are team owners may be impacted by this event when attempting to view member and guest counts for some teams.

Start time: Friday, November 3, 2023, at 7:30 PM UTC

Estimated time to resolve: We anticipate that the fix will be fully deployed, remediating impact by Tuesday, March 15, 2024, at 2:30 AM UTC.

Root cause: A code issue within a portion of the Microsoft Teams service infrastructure is causing roster summary values for some teams to be inaccurate, resulting in impact.

Next update by: Friday, March 15, 2024, at 1:30 AM UTC