Users may encounter various issues when participating in Microsoft Teams meetings

Title: Users may encounter various issues when participating in Microsoft Teams meetings

User impact: Users may encounter various issues when participating in Microsoft Teams meetings.

More info: Impacted scenarios include but aren’t limited to:
-Users may be unable to mute or unmute themselves.
-Users may be unable to add other users to existing meetings.
-Apps may fail to work as expected in Microsoft Teams calls that use a bot.

Any new meetings will be unaffected.

Current status: A recent deployment went to a unintended portion of infrastructure that facilitates Microsoft Teams meetings, leading to impact. We’ve redirected traffic to an alternate infrastructure to restore service and are monitoring service health telemetry to confirm the impact is remediated.

Scope of impact: Any user routed through the affected infrastructure may encounter various issues when participating in Microsoft Teams meetings.

Start time: Saturday, March 9, 2024, at 3:37 AM UTC

Root cause: A recent deployment went to a unintended portion of infrastructure that facilitates Microsoft Teams meetings, leading to impact.

Next update by: Saturday, March 9, 2024, at 10:00 AM UTC