Title: Users may have encountered various issues when participating in Microsoft Teams meetings
User impact: Users may have encountered various issues when participating in Microsoft Teams meetings.
More info: Impacted scenarios included, but weren’t limited to:
-Users may have been unable to mute or unmute themselves.
-Users may have been unable to add other users to existing meetings.
-Apps may have failed to work as expected in Microsoft Teams calls that used a bot.
Any new meetings were unaffected.
Final status: We’ve confirmed after an extended period of monitoring the environment that impact has been remediated. However, affected users are suggested to leave the call and re-join the call to fully restore the service.
Scope of impact: Any user routed through the affected infrastructure may have encountered various issues when participating in Microsoft Teams meetings.
Start time: Saturday, March 9, 2024, at 3:37 AM UTC
End time: Saturday, March 9, 2024, at 11:30 AM UTC
Root cause: A recent deployment went to a unintended section of infrastructure, that facilitates Microsoft Teams meetings, leading to impact.
Next steps:
– We’re reviewing our deployment and provisioning procedures to help prevent similar problems in the future.
This is the final update for the event.
