Title: Some users who are team owners may see an incorrect member and guest count for some teams within Microsoft Teams
User impact: Users who are team owners may see an incorrect member and guest count for some teams within Microsoft Teams.
More info: This event impacts the Microsoft Teams desktop app and the Microsoft Teams web client. Admins can view the correct counts through the Microsoft Teams admin center.
Current status: The deployment is taking longer than initially expected. We’re continuing to monitor the deployment of the fix as it enters the final stage of this process.
Scope of impact: Some users who are team owners may be impacted by this event when attempting to view member and guest counts for some teams.
Start time: Friday, November 3, 2023, at 7:30 PM UTC
Estimated time to resolve: We anticipate that the fix will be fully deployed, remediating impact by Friday, March 15, 2024, at 5:30 PM UTC.
Root cause: A code issue within a portion of the Microsoft Teams service infrastructure is causing roster summary values for some teams to be inaccurate, resulting in impact.
Next update by: Friday, March 15, 2024, at 5:30 PM UTC
