Title: Users may be unable to utilize the “Return to classic view” button in OneDrive for Business settings
User impact: Users may have been unable to utilize the “Return to classic view” button in OneDrive for Business settings.
More info: Nothing happened when affected users clicked the button.
Final status: We’ve verified in our test environment that the impact has been successfully remediated now that the fix has been applied.
Scope of impact: This issue may have impacted any user attempting to utilize the “Return to classic view” button in OneDrive for Business settings.
Start time: Wednesday, February 21, 2024, at 8:00 AM UTC
End time: Thursday, March 14, 2024, at 4:25 PM UTC
Root cause: A change intended to move the location of the button to enable classic view resulted in the button becoming non-functional.
Next steps:
– We’re investigating how the change intended to move the location of the button to enable classic view resulted in the button becoming non-functional to prevent this problem from happening again and to improve our change management processes.
This is the final update for the event.
