Title: Some users who are team owners may see an incorrect member and guest count for some teams within Microsoft Teams
User impact: Users who are team owners may see an incorrect member and guest count for some teams within Microsoft Teams.
More info: This event impacts the Microsoft Teams desktop app and the Microsoft Teams web client. Admins can view the correct counts through the Microsoft Teams admin center.
Current status: We’re continuing to monitor the fix deployment as it propagates throughout the affected environments to ensure it completes successfully. Once available, we’ll provide a resolution timeline.
Scope of impact: Some users who are team owners may be impacted by this event when attempting to view member and guest counts for some teams.
Start time: Friday, November 3, 2023, at 7:30 PM UTC
Root cause: A code issue within a portion of the Microsoft Teams service infrastructure is causing roster summary values for some teams to be inaccurate, resulting in impact.
Next update by: Monday, March 18, 2024, at 6:00 PM UTC
