Title: Users may be unable to access the OneDrive for Business service
User impact: Users may be unable to access the OneDrive for Business service.
Current status: Our initial monitoring period continues to show no issues when accessing OneDrive for Business. We’re continuing to review the service into the upcoming business week to ensure that this positive result isn’t a result of reduced traffic during the weekend and that impact is fully remediated when handling expected service volume.
Scope of impact: Users attempting to access OneDrive for Business may be impacted.
Start time: Thursday, March 7, 2024, at 4:00 PM UTC
Root cause: A recent service change to upgrade Azure Domain Name System (DNS) compatibility resulted in impact.
Next update by: Monday, March 18, 2024, at 5:30 PM UTC
