Title: Users may be unable to enforce required site themes on SharePoint Online home pages
User impact: Users may have been unable to enforce required site themes on SharePoint Online home pages.
More info: As a workaround, affected users may have been able to refresh their home page to get the required site theme.
Final status: We’ve confirmed with affected users that our action to re-enable the setting that halted the use of the problem code set succeeded in resolving this issue.
Scope of impact: Impact was specific to users who are served through the affected infrastructure, attempting to enforce required site themes in SharePoint Online site home pages.
Start time: Monday, March 25, 2024, at 9:41 PM UTC
End time: Wednesday, March 27, 2024, at 5:25 PM UTC
Root cause: A recent cleanup operation deactivated a setting intended to bypass a specific set of code, which caused an API error to occur in the impacted workflow and resulted in the impact.
Next steps:
– We’re reviewing our cleanup operation procedures to prevent issues like this from occurring in the future.
This is the final update for the event.
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