Some users may be unable to download attachments from Outlook on the web

Title: Some users may be unable to download attachments from Outlook on the web

User impact: Users may be unable to download attachments from Outlook on the web.

More info: While we’re focused on remediation, users may sign out and back into Outlook on the web to temporarily mitigate the impact.

Current status: Development of the fix continues and once complete, we’ll deploy it to our internal testing environment and validate that it resolves this issue without further complications.

Scope of impact: Some users attempting to download attachments from Outlook on the web may be impacted.

Root cause: A recent update, intended to improve the reliability of Outlook on the web, contains a code configuration issue that’s causing long running sessions and may prevent attachment downloads.

Next update by: Thursday, April 4, 2024, at 9:00 PM UTC