Title: External users may be unable to join shared channels using the new Microsoft Teams desktop and web clients
User impact: External users may be unable to join shared channels using the new Microsoft Teams desktop and web clients.
More info: Affected external users may see the following error: “You don’t have access to this channel.”
Current status: We’re continuing to await confirmation from some affected users to verify that impact has been successfully remediated.
Scope of impact: Any external user attempting to access shared channels using the new Microsoft Teams desktop and web clients may be affected.
Start time: Thursday, February 8, 2024, at 12:00 AM UTC
Root cause: A recent service update to the Microsoft Teams service infrastructure is resulting in the impact.
Next update by: Thursday, April 11, 2024, at 6:30 AM UTC
Posted inUncategorized