Title: Admins may be unable to access the legacy Microsoft Yammer admin center
User impact: Admins may have been unable to access the legacy Microsoft Yammer admin center.
More info: Impact was limited to the legacy Microsoft Yammer admin center. Where possible, admins can bypass impact by instead accessing the Viva Engage admin center.
Users may have also entered a redirect loop or can’t load their notification settings.
Final status: We’ve corrected the issue within our deployment pipeline, and we’ve successfully applied the fix to the affected environments. After monitoring the service, we’ve verified that this action has successfully remediated the problem.
Scope of impact: Any admins attempting to access the legacy Microsoft Yammer admin center or users attempting to access their notification settings may have been impacted.
Start time: Tuesday, April 2, 2024, at 8:00 PM UTC
End time: Wednesday, April 10, 2024, at 6:00 PM UTC
Root cause: A recent update to the Viva Engage service, intended to migrate the Viva Engage experience to a new domain, introduced an authentication error that led to impact.
Next steps:
– We’re investigating how the recent update to the Viva Engage service, intended to migrate the Viva Engage experience to a new domain, introduced an authentication error that led to impact to prevent this problem from happening again.
This is the final update for the event.
