Some users may have seen a decline in their metric scores in the Ransomware protection and Endpoint Security initiatives

Title: Some users may have seen a decline in their metric scores in the Ransomware protection and Endpoint Security initiatives

User impact: Users may have seen a decline in their metric scores in the Ransomware protection and Endpoint Security initiatives

Final status: We’ve finished deploying the fix and received feedback from affected users that impact is no longer occurring.

Scope of impact: Some users attempting to view their metric scores in the Ransomware protection and Endpoint Security initiatives may have been impacted.

Start time: Sunday, March 24, 2024, at 12:00 AM UTC

End time: Sunday, April 7, 2024, at 6:30 AM UTC

Root cause: Recent code modifications related to the calculation of scores for TVM metrics contained a code issue and was preventing metric scores from displaying accurately for some users.

Next steps:
– We’re reviewing our recent code modification procedures to help prevent similar impact from happening again.

This is the final update for the event.