Title: Users’ automated retention policy actions intermittently may not apply as expected in multiple Microsoft 365 services
User impact: Users’ automated retention policy actions intermittently may not apply as expected in multiple Microsoft 365 services.
More info: This issue may intermittently impact the following automated retention policy actions:
– Triggering disposition review at the end of retention period.
– Deletion of content at the end of retention period.
– Automatic application of retention labels in Microsoft Teams, Viva Engage, OneDrive for Business, and SharePoint Online.
– Triggering Power Automate flows at the end of retention period.
Current status: The deployment of the fix continues to progress through the affected infrastructure and we’re proceeding with monitoring its progress to ensure it completes as expected.
Scope of impact: Any user’s automated retention policy actions may intermittently not apply as expected in multiple Microsoft 365 services.
Start time: Saturday, March 9, 2024, at 7:00 AM UTC
Root cause: A recent update to a component of Microsoft 365 infrastructure responsible for executing automated retention policy actions introduced a code regression that’s leading to impact.
Next update by: Friday, April 19, 2024, at 10:00 AM UTC
