Title: Users may experience crashes when attempting to utilize media functions in Microsoft Teams meetings
User impact: Users may experience crashes when attempting to utilize media functions in Microsoft Teams meetings.
More info: The problem occurs in the new Microsoft Teams desktop and web clients for devices with Intel media drivers.
The impacted functions include the following:
– Video (including the use of camera)
– Screen sharing
Current status: We’ve validated the fix in our internal environments and have begun deploying it to the affected environments. As the fix is implemented, some users may experience impact relief. We’ll provide a resolution timeline as soon as it becomes available.
Scope of impact: This issue may impact any user attempting to use media functions in meetings in the new Microsoft Teams on devices with Intel drivers.
Start time: Monday, March 4, 2024, at 12:00 PM UTC
Root cause: A code issue introduced by a recent feature update is responsible for the media crashes in Microsoft Teams meetings.
Next update by: Friday, April 19, 2024, at 10:30 PM UTC
