Title: Users may have been unable to load specific modern SharePoint Online site pages
User impact: Users may have been unable to load specific modern SharePoint Online site pages.
More info: Affected users may have seen the following error message: “Can’t load the application on this page. Use the browser Back button to retry”
Final status: We’ve confirmed that a recent code change, intended to improve the news webpart feature, unexpectedly contained a regression that was preventing users from loading specific modern SharePoint Online site pages. We’ve reverted the change and following confirmation from some affected users, confirmed that impact is no longer occurring.
Scope of impact: Impact was specific to any user who was served through the affected infrastructure attempting to load specific modern SharePoint Online site pages.
Start time: Wednesday, April 10, 2024, at 10:42 PM UTC
End time: Tuesday, April 23, 2024, at 2:02 PM UTC
Root cause: A recent code change, intended to improve the news webpart feature, unexpectedly contained a regression that was preventing users from loading specific modern SharePoint Online site pages.
Next steps:
– We’re reviewing our update procedures to better identify similar issues during our development and testing cycles.
This is the final update for the event.
