Title: Some users may have seen errors when loading the Discover feed in Microsoft Teams
User impact: Users may have seen errors when loading the Discover feed in Microsoft Teams.
Final status: We’ve determined that a network authentication component misconfiguration caused impact to occur. We’ve corrected the configuration issue and after a period of monitoring the service, confirmed that impact has been remediated.
Scope of impact: Impact was specific to some users, who were served through the affected infrastructure, attempting to load the Discover Feed in Microsoft Teams.
Start time: Tuesday, April 23, 2024, at 3:34 AM UTC
End time: Tuesday, April 23, 2024, at 1:50 PM UTC
Root cause: A network authentication component misconfiguration caused impact to occur.
Next steps:
– We’re reviewing our network authentication component configuration procedures to help prevent this problem from happening again.
This is the final update for the event.
