Title: Users may encounter delays for alerts and governance actions related to content scans of file policies
User impact: Users may have encountered delays for alerts and governance actions related to content scans of file policies.
Final status: Our service health telemetry monitoring period is complete, and we’ve confirmed that the delays for alerts and governance actions have been resolved and impact is remediated.
Scope of impact: Impact was specific to users who were served through the affected infrastructure.
Start time: Monday, April 29, 2024, at 11:00 AM UTC
End time: Thursday, May 2, 2024, at 9:00 PM UTC
Root cause: A subset of service infrastructure that facilitates Microsoft Defender for Cloud App alerts and governance actions dropped below our manageable service performance thresholds, resulting in impact.
Next steps:
– We’re continuing our investigation into the performance reduction that led to impact to assist us in determining what went wrong and identifying methods to reinforce our services against similar future issues.
This is the final update for the event.
