Users may experience crashes when attempting to utilize media functions in Microsoft Teams meetings

Title: Users may experience crashes when attempting to utilize media functions in Microsoft Teams meetings

User impact: Users may experience crashes when attempting to utilize media functions in Microsoft Teams meetings.

More info: The problem occurs in the new Microsoft Teams desktop and web clients for devices with Intel media drivers.

The impacted functions include the following:
– Video (including the use of camera)
– Screen sharing

Current status: Our monitoring indicates that the fix deployment has reached approximately 50 percent saturation and we expect to have a remediation timeline by the next scheduled update.

Scope of impact: This issue may impact any user attempting to use media functions in meetings in the new Microsoft Teams on devices with Intel drivers.

Start time: Monday, March 4, 2024, at 12:00 PM UTC

Root cause: A recent Microsoft Teams feature update introduced a code issue that’s leading to impact.

Next update by: Monday, May 6, 2024, at 11:00 PM UTC

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