Microsoft Shifts app has introduced the cross-location shifts feature, now available in public preview, aimed at boosting flexibility and efficiency for frontline managers and workers. This feature allows managers to offer open shifts across different teams and locations, enabling them to balance workforce needs, fill gaps, and enhance customer satisfaction. By activating the cross-location feature in Shifts settings, managers can post open shifts that employees from other locations can request, ensuring full staffing at all times.
For frontline managers, this feature streamlines the process of managing staffing across multiple locations. They can easily approve or decline shift requests from employees at other locations, with approved workers appearing in the schedule as external employees, simplifying staff tracking.
Frontline workers benefit from increased flexibility as they can now pick up open shifts at various locations that align with their schedules. They can view open shifts at different sites, submit requests to pick up shifts, and once approved by the respective manager, the shift will be added to their schedule.
To get started, IT Admins can enable cross-location open shifts by following the outlined steps. Managers and workers can learn more about using this feature through the provided resources.
Exciting updates are on the horizon, including the ability for managers to opt in for approval when working at other locations and viewing location names in the team schedule. This feature aims to optimize staffing, enhance worker flexibility, and improve operational efficiency. Microsoft encourages users to share feedback via a brief survey to help refine the feature during its public preview phase.
Stay tuned for further enhancements and don’t forget to share your feedback to help shape the future of this innovative feature.
