Frontline workers are essential to any organization as they play a crucial role in keeping operations running smoothly. They face various challenges like finding information quickly and feeling disconnected from the larger corporate mission. To address these issues, Microsoft has introduced innovative solutions:
1. **Efficiency with AI**: By leveraging AI, frontline workers can easily find the information they need to perform their tasks effectively, without having to search through tons of documents or ask managers for help.
2. **Engagement**: To foster a sense of connection and engagement among frontline workers, Microsoft has developed a unified platform to make collaboration and communication seamless and intuitive.
3. **Device Security**: Microsoft ensures that regardless of the device or worker profile, data security is prioritized. With improved authentication methods and support for shared devices, businesses can trust that their data is secure.
Microsoft’s Copilot tool, adopted by 70% of Fortune 500 companies, is designed to provide in-the-moment answers to frontline workers. This tool helps them access information quickly and efficiently, improving their overall productivity.
For example, Amey, a UK-based provider of engineering solutions, uses Microsoft SharePoint agents to enable frontline workers to access critical information regarding health and safety policies in real-time. This has transformed the way they
