(Updated) Microsoft Teams Compact Chat List

Updated August 7, 2023: We have updated the content below with additional information. Thank you for your patience.

Compact chat list is a feature addition that allows users to condense the view of their chat list and hide message previews. This new design will enable users to keep messages more private, view more chats in their chat list and navigate the chat list more easily. This feature addition will be the default chat list experience for compact mode users. Compact chat list will be rolling out across Microsoft Teams Desktop and Web and will provide a condensed view of the chat list.

This message is associated with Microsoft 365 Roadmap ID: 126428

[When this will happen:]

Standard Release: We will begin rolling out to commercial tenants in early June and expect to complete rollout by late June.

GCC: We will begin rolling out in July.

GCCH: We will begin rolling out in August.

DoD: We will begin rolling out in September. 

[How this will affect your organization:]

Users can access this feature addition by switching to compact mode. To do so, users must navigate to Settings and go to the “Chat density” section under “Appearances and Accessibility” (under “General” in T1). From there, users can select “Compact”. When compact mode is selected, the “show message previews in your chat list” toggle will be turned off by default. Users can also condense their chat list while in comfy mode by turning off the same toggle (pictured below).

Upon exiting Settings, users will see a more condensed view of their chat list. The compacted chat list includes hidden message previews and allows the user to see more chats on their screen at a given time. 

[What you need to do to prepare:]

You may want to notify your users about this new feature addition. Users can customize their chat list in the Settings menu under the Appearances and Accessibility tab in T2.1, and under the General tab in T1.

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